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Subject: sound card help


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Original Message                 Date: 02-Aug-04  @  09:15 AM   -   sound card help

Jock Munro

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I need some quick advice. I just got a new PC with an Creative Labs Audigy soundcard in it.

I was gonna swap it out with an M-Audio Audiophile 2496 (which I havent bought yet).

Is this worth doing ? Or will the Audigy card be ok ?

Another thing, if I were to keep the Audigy, where on earth can i buy a midi lead that actually plugs into the Audigy card, as the connections are different to an midi lead/converter thing that I have in my studio.

Cheers

jock




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Message 11/20             19-Aug-04  @  11:16 AM   -   RE: sound card help

greg

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how clever of me to cock that up...



greg



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Message 12/20             23-Aug-04  @  02:18 PM   -   RE: sound card help

Jock Munro

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hi greg

yeah I already got one of those leads, as this is what I was using with the old puter. But cheers for the offer.

I ended up getting an m-audio audiophile thingy which came with its own midi break out lead that actually fits the sound card.

So I'm up and running now.

Cheers

Jock



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Message 13/20             23-Aug-04  @  03:06 PM   -   RE: sound card help

greg

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excellent stuff! nice one...

greg



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Message 14/20             23-Aug-04  @  09:49 PM   -   RE: sound card help

k

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i bet your having fun now Jock

___________________________________

I had an idea for a script once. It's basically Jaws except when the guys in the boat are going after Jaws, they look around and there's an even bigger Jaws. The guys have to team up with Jaws to get Bigger Jaws.... I call it... Big Jaws!!!



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Message 15/20             24-Aug-04  @  02:02 PM   -   RE: sound card help

Jock Munro

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nope, not yet..

I got a brand new Dell, I've had a Dell PC before and had no problems, so I thought getting another one would be fine... so...

The new PC turned up. Within 2 days I'm getting errors saying "disk set down" followed by the fatefull blue screen. So I call Dell Tech Support, now based in India. The geezer advises me to look at the cable going from the hard drives to the raid controller. Sure enough they arent sitting right at all. I re-seat the cables, and PC works fine for a few days.

Then I get the same error come back. I open up the PC, reseat the cable, the error goes away. Then a day later the same error. Then the next day.

So I log another call with Dell Tech Support, explaining to them that I have already had a previous call for the same problem, that I could confirm its definately hardware, could I have an engineer as per my next business day onsite agreement. The woman on the other end of the phone totally ignores me and wants me to perform some troubleshooting, even though the previous call details everything that was done to resolve the problem. So I tell her about 7 times to look at the previous call, and that I can also see the hardware problem, which is basically the sockets on the raid controller. She refuses to listen or book a dell engineer for me. So I reluctantly agree to follow her troubleshooting instructions... 5 minutes later Windows XP becomes corrupt. So she's actually now gone and made the problem a billion times worse.

I cannot recover XP without totally reinstalling it. This in turn fucks up the entire computer, leaving my hard drive in a total mess.

After much ranting to her superior they finally agree that its a hardware problem with the raid card. They arrange an engineer to come out.

The day the engineer is due I have the day off from work to wait for him. I get a phone call saying they dont have the parts the engineer needs, and there is no eta of when they can get them. You would of thought they would of checked if they had the parts before arranging to come out. One day wasted.

I dont hear anything for over a week. I phone Dell to chase. Still no ETA on the parts. I escalate up to a senior manager (whose most probably some spotty 17 year old sitting in some shitty call centre in Mumbai). They chase, they finally get an ETA.

So tomorrow I have my Dell engineer turning up to fix my PC.

Once the hardware issues are resolved I need to get them to restore the PC to its condition when it came out of the factory with all the right programs installed properly on it, as it was their stupid twat of a tech support person who managed to corrupt it for me.

THEN when everything is working I have to get to grips with Cubase SX which looks so damn different from my old version of VST that its gonna take weeks to pick it up.

So this time next year I expect to be having fun !



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Message 16/20             24-Aug-04  @  03:18 PM   -   RE: sound card help

greg

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an all too familiar story, not just with xp, pc support but with in call centres in general!

paypal cocked up and caused me to incrue £120 bank charges, didnt bother telling me until way too late, ive logged it, logged it again, got told to ring back weeks later for a desicion and guess what i find after 35 mins on the phone im logging the same problem all over again...dont these people put notes on records? i work with databases so know how easy it is to do or to introduce...im not sure i could be more pissed off with them if i tried!!

i get like esther ransen when i get fucked by a company...im currently getting back £120 from paypal and chasing a company who took an order then went into liquidation....on the other hand my phone company credited my account with £400! god knows where that came from but ill use it to pay off any future bills until the balance has been cleared...

put it in a formal letter...wont change anything but at least you wont be explaining stuff over the phone!

greg



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Message 17/20             24-Aug-04  @  06:44 PM   -   RE: sound card help

Influx

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"Once the hardware issues are resolved I need to get them to restore the PC to its condition when it came out of the factory with all the right programs installed properly on it,"

I highly recommend you dont do this. Dell's are notoriously slow in their stock config.

its like breeding a race horse then puttin shackles on

anyway jock..shoulda built your own, homey. dARKSTATe coulda done it for ya;)



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Message 18/20             26-Aug-04  @  10:27 AM   -   RE: sound card help

Jock Munro

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Dell came out yesterday, replaced the raid card and the connecting leads. The puter sprang into life, downloading porn as if it was going out of fashion....

this morning..... same problem. I opened up the machine and the lead is hanging out.

Even the engineer said that the leads sit too loose and that its poor design.

So now I'm waiting for Dell to call me back. *yawn*. Cunts.



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Message 19/20             26-Aug-04  @  01:21 PM   -   RE: sound card help

beds

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get some gaffa tape on it then.


is it working loose off the motherboard or the drive?



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Message 20/20             26-Aug-04  @  08:34 PM   -   RE: sound card help

k

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jock - you're not banging your knee against the pc case when yout tossing off with donkeysex.com are you?

lol

yes sounds like Dell's notorious so-called 24hr support - it's fiction as anyone with a dell server will tell you - not worth a wank

___________________________________

I had an idea for a script once. It's basically Jaws except when the guys in the boat are going after Jaws, they look around and there's an even bigger Jaws. The guys have to team up with Jaws to get Bigger Jaws.... I call it... Big Jaws!!!



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