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Subject: SNIIkb Owners - Fundamental Problems!!

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Original Message Date: 24-Sep-00 @ 11:34 AM - SNIIkb Owners - Fundamental Problems!!

jon.s

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well phil, i'm sorry to say that the SNIIkb that has caused me to doubt myself for a month has been confirmed as faulty. i don't know if it's just this unit but i see other people here with similar problems.

AS FOLLOWS :-

With Local Off

Note data being transmitted into the sequencer is being returned but not registered by the SNIIkb. Check made with other instruments connected to the same midi in cable - they respond.

In performance mode the SNIIkb makes no sound and the part button does not flash indicating it is not receiving midi data, however data definately arriving down the cable as other instruments respond when cables switched.

At certain velocities (usually hard and fast strikes) note off data is not transmitted from the keyboard resulting in stuck notes. The whole situation was confirmed with a midiscanner. We even slaveds the SNIIkb with another keyboard - no stuck notes.

The arpegiattor is extremely problematic and works intermittently as you know, but add this to the above list and it's all adding up.

This test was done this weekend by a far more competent studio engineer than myself and each problem was equally addressed to his newly acquired SNII rack (which IS different but that's another story) and all was fine.

It appears that thefundamental problem is with the keyboard itself and its relationship with the software. I am sending this unit back tomorrow unhappy that i have spent a month trying to fathom out weird situations which at the end of the day you don't expect to have for �1500.00 (credit too!!!).

i am so angry that such a major problem exists and am considering looking at the waldorfs et al as i was originally. it's been 10 years since i had a new master keyboard and sending this machine back now means more studio down time in addition to the time wasted checking random and intermittent faults.

i sincerely hope you've checked your units sent for review because if this is not a one off problem (which i'd like SNIIkb owners to check) then you really should be ashamed of yourselves.

ps. and why can't you manually change the banks with local off. Every other knob and slider i understand, but not being able to change banks, ridiculous???

jon.s

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Message 21/27 27-Sep-00 @ 02:11 AM - RE: SNIIkb Owners - Fundamental Problems!!

Phill

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Dear Mr Beta Tester...

Thank you for your comment and I will take your advice.

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Message 22/27 27-Sep-00 @ 09:25 AM - RE: SNIIkb Owners - Fundamental Problems!!

ryanmcwhorter

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jon s/etc.

snv2 software stuff:
its not really bugs but suggestions...
although i remember most of my ideas
from memory i want to be thorough so
i'll start a new thread in a couple of
days calles snv2kb suggestions...
I want to spend some more time with the
synth to make sure i'm not overlooking
anything.

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Message 23/27 27-Sep-00 @ 10:52 AM - RE: SNIIkb Owners - Fundamental Problems!!

jon.s

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i want mine back now!!!

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Message 24/27 28-Sep-00 @ 12:39 PM - RE: SNIIkb Owners - Fundamental Problems!!

zilch

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Actually I feel really sorry for you jon.s.
I can (no kidding) feel your pain.

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Message 25/27 28-Sep-00 @ 01:39 PM - RE: SNIIkb Owners - Fundamental Problems!!

wayne

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If we all wait for about a year before we buy the gear,wouldnt that mean that companies release new gear and it doesnt sell,and with no revenue coming they'd slowly/quickly close down.

by that time youd be able to pick up a second hand one a lot cheaper cos the person who originally bought it is so annoyed by the problems that theyll gladly get rid of it.

also,did roland ever release a ver1 of the 808 which didnt work,claps not working and bass drum cutting out for no reason...or did they get it right,then release it....and years later its become a classic...

ive just sold my supernova..

i'm avoiding buying cubase5 till they fix it(its bound to be buggy,like the others were)
theres load of great free plugins out there...

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Message 26/27 28-Sep-00 @ 05:11 PM - RE: SNIIkb Owners - Fundamental Problems!!

p1easures

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well , my heart goes out to jon . 1.5k
(plus interest) out of pocket , no toy
to take his mind off the debt , no compensation (at best a new keyboard(which he should have had in the first
place))

in terms of "sales/marketing" the best
prospects (new buyers) are referred by
other satisfied customers.

if this really is a rare occurance , then novation could afford some compensation to disapionted customers .
in terms of cost , may be more effective
than advertising . obviously if there are numerous disapionted customers this
would not work .

to be honest "business" in general is
all about having us (the buyer) over .
i guess thats the nature of ... gonna shut up (im off to prauge)

i would finish by saying i have a SNIIR
and am very impressed . the arp does
lock up (not sound) sometimes , but i
understand this is being worked on with
the promised new o/s.(which i dont think
is worthy of compensation (unlike jon.s))

wheres my passport !

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Message 27/27 28-Sep-00 @ 09:40 PM - RE: SNIIkb Owners - Fundamental Problems!!

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jon.s - what is the sequencer....

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